Your privacy matters to us. This Privacy Policy explains exactly what personal data 10jill collects, why we collect it, how we use it, and the rights you have as a player in the Philippines.
Summary: 10jill collects personal data to operate your account, process transactions, comply with Philippine law, and improve your experience on the platform. We do not sell your personal data to third parties. We retain your data only as long as necessary and protect it using industry-standard security measures. As a player, you have the right to access, correct, and request deletion of your personal data at any time by contacting our support team.
This Privacy Policy ("Policy") is issued by 10jill ("10jill," "we," "us," or "our") and applies to all personal data collected from individuals ("you," "Player," or "User") who access, register on, or use the 10jill online gaming platform at https://10jill.com, including all associated mobile applications, features, and services.
10jill is committed to protecting the privacy and personal data of all players in accordance with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines ("DPA"), its Implementing Rules and Regulations, and the issuances of the National Privacy Commission ("NPC"). By using the 10jill platform, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein.
This Policy should be read alongside 10jill's Terms and Conditions, which govern the overall relationship between you and 10jill. In the event of any conflict between this Policy and the Terms and Conditions, this Policy shall prevail with respect to matters of data privacy.
10jill collects the following categories of personal data from players. The specific data collected may vary depending on the services you use and the stage of your relationship with 10jill.
10jill does not collect sensitive personal information beyond what is strictly necessary for identity verification, regulatory compliance, and responsible gaming purposes. We do not collect data relating to racial or ethnic origin, political opinions, religious beliefs, or health information unless directly relevant to a responsible gaming assessment .
10jill collects personal data through the following means:
10jill processes your personal data on the following legal bases under the Data Privacy Act of 2012:
| Purpose | Legal Basis |
|---|---|
| Account registration and management | Performance of a contract |
| Processing deposits and withdrawals | Performance of a contract |
| KYC identity verification | Legal obligation (AMLA, PAGCOR regulations) |
| Anti-money laundering compliance | Legal obligation (RA 9160 as amended) |
| Responsible gaming monitoring | Legitimate interest / Legal obligation |
| Marketing and promotional communications | Consent (opt-in) |
| Platform security and fraud prevention | Legitimate interest |
| Analytics and platform improvement | Legitimate interest |
10jill uses the personal data we collect for the following purposes:
To create and manage your 10jill account, verify your identity, process deposits and withdrawals via GCash, PayMaya, and Philippine bank transfers, deliver game services, and provide customer support. Without this data, 10jill cannot provide you with a functional account or process financial transactions.
To comply with Philippine law, including the Anti-Money Laundering Act (RA 9160 as amended), PAGCOR licensing requirements, the Data Privacy Act of 2012, and any other applicable regulations. This includes reporting obligations to the Anti-Money Laundering Council (AMLC) and responding to lawful requests from government authorities.
To monitor gaming behaviour, enforce responsible gaming tools (deposit limits, session limits, self-exclusion), identify players who may be at risk of problem gambling, and take appropriate protective action. This processing is in the interest of player welfare and is a condition of 10jill's operating obligations.
To detect, investigate, and prevent fraudulent activity, account takeovers, bonus abuse, money laundering, and other prohibited conduct. 10jill uses automated systems and manual review processes for this purpose.
Where you have provided consent, to send you promotional offers, bonus notifications, and platform updates via email or SMS. You may withdraw your consent to marketing communications at any time by contacting support or using the unsubscribe link in any marketing email.
10jill does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your data with the following categories of recipients only to the extent necessary for the purposes described in this Policy:
No Data Sales: 10jill will never sell your personal data to advertisers, data brokers, or any other third party for commercial purposes. Any data sharing is strictly limited to what is necessary to operate the platform, comply with the law, and protect the safety of our players.
10jill retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable Philippine law. The following retention periods apply:
| Data Category | Retention Period |
|---|---|
| Account registration and KYC documents | 5 years after account closure (AMLA requirement) |
| Transaction records (deposits, withdrawals) | 5 years after the transaction date |
| Game history and betting records | 3 years after the relevant gaming session |
| Customer support communications | 3 years after the last interaction |
| Marketing consent records | Until consent is withdrawn, plus 1 year |
| Technical and access logs | 12 months from the date of collection |
Upon expiry of the applicable retention period, 10jill will securely delete or anonymise your personal data in accordance with its data disposal procedures. Where data is anonymised, it may be retained indefinitely for analytical purposes as it can no longer be linked to any individual.
10jill implements appropriate technical and organisational measures to protect your personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. These measures include:
In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, 10jill will notify the National Privacy Commission (NPC) within 72 hours of becoming aware of the breach, and will notify affected players without undue delay where required by the DPA.
While 10jill takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You are responsible for keeping your 10jill account credentials confidential and for notifying us immediately if you suspect any unauthorised access to your account.
10jill uses cookies and similar tracking technologies to operate the platform, remember your preferences, analyse usage patterns, and support security functions. The following types of cookies are used:
| Cookie Type | Purpose | Duration |
|---|---|---|
| Strictly Necessary | Essential for platform operation, login sessions, and security | Session / up to 24 hours |
| Functional | Remember your language, currency, and display preferences | Up to 12 months |
| Analytics | Understand how players use the platform to improve features | Up to 24 months |
| Security | Detect and prevent fraudulent activity and account takeovers | Up to 12 months |
Strictly necessary cookies cannot be disabled as they are essential to the operation of the 10jill platform. You may manage your preferences for other cookie categories through your browser settings. Please note that disabling certain cookies may affect the functionality of the platform.
Under the Data Privacy Act of 2012 of the Philippines, you have the following rights with respect to your personal data held by 10jill:
To exercise any of these rights, please contact 10jill's Data Protection Officer via the contact details in Section 14. 10jill will respond to all data subject requests within thirty (30) days of receipt, in accordance with the DPA and NPC regulations. Please note that certain rights may be limited where 10jill is required to retain data by law (for example, under AMLA obligations).
The 10jill platform is strictly intended for individuals aged 21 years and above, in accordance with Philippine law and PAGCOR regulations. 10jill does not knowingly collect personal data from individuals under the age of 21. Age verification is conducted at registration and may be repeated at any time.
If 10jill becomes aware that personal data has been collected from a person under the age of 21, the relevant account will be immediately closed, all data will be deleted (subject to any legal retention obligations), and any deposits will be returned to the payment source. If you believe a minor has registered on the 10jill platform, please contact our support team immediately.
10jill primarily processes personal data within the Philippines. Where it is necessary to transfer personal data to service providers or partners located outside the Philippines (for example, international game software providers or cloud infrastructure providers), 10jill will ensure that such transfers are made in accordance with the Data Privacy Act of 2012 and NPC regulations, including by implementing appropriate safeguards such as contractual data protection clauses.
10jill will not transfer your personal data to any country that does not provide an adequate level of data protection without first implementing appropriate safeguards and, where required, obtaining your consent.
10jill reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or platform features. Where changes are material, 10jill will notify registered players via email or platform notification at least seven (7) days before the changes take effect.
The most current version of this Privacy Policy will always be available at https://10jill.com/privacy-policy. Your continued use of the 10jill platform after the effective date of any amendment constitutes your acceptance of the revised Policy. If you do not agree to the amended Policy, you must stop using the platform and may request account closure in accordance with the Terms and Conditions.
If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by 10jill, please contact our Data Protection Officer through the following channels:
10jill aims to respond to all data privacy enquiries within five (5) business days. For formal data subject access requests or complaints, please indicate the nature of your request clearly so we can direct it to the appropriate team.
If you are not satisfied with 10jill's response to your data privacy concern, you have the right to lodge a complaint with the National Privacy Commission of the Philippines.
Effective Date: This Privacy Policy is effective as of May 2026 and supersedes all previous versions. By continuing to use the 10jill platform, you acknowledge that you have read and understood this Policy and consent to the processing of your personal data as described herein.
At 10jill, your personal data is treated with the same care and precision as your funds. Here's what we do to keep your information safe and your privacy intact.
10jill fully complies with Republic Act No. 10173 (Data Privacy Act of 2012) and all NPC issuances. Your data rights as a Filipino player are recognised and upheld at every step of your 10jill journey.
All data transmitted between your device and the 10jill platform is protected by TLS encryption. Sensitive data at rest — including your financial details and identity documents — is encrypted using industry-standard protocols.
10jill does not sell, rent, or trade your personal data to advertisers or data brokers — ever. Any data sharing is strictly limited to what is necessary to operate your account and comply with Philippine law.
Access, correct, or request deletion of your personal data at any time. 10jill responds to all data subject requests within 30 days in line with the DPA. Your privacy is not a privilege — it's your right.
Identity documents submitted for KYC verification are stored securely and accessed only by authorised personnel. Retention periods comply with AMLA requirements, and documents are securely destroyed after the retention period expires.
10jill has a designated Data Protection Officer available to handle all privacy-related enquiries. Reach our DPO via live chat or email — we're here 24/7 to address your data privacy concerns.
Now that you know how 10jill handles your personal data, you can play with full confidence. Sign in to your account and enjoy over 1,200 games — slots, live casino, bingo, and more — knowing your data is protected every step of the way.